Cebu Pacific (CEB), the country’s leading domestic airline,
will publish its monthly On-Time Performance (OTP) in its website,
cebupacificair.com starting this month.
Candice Iyog, CEB vice president for marketing and distribution, said, “We
are committed to doing our best in making each flight depart on-time. By
uploading our OTP on our website, we will always be reminded to perform
according to world standards.”
Based on international practices, a flight is considered on-time if it
departs within 15 minutes from the original estimated time of departure.
CEB continues to perform at world class level with an 84.8% OTP for its
system-wide operation for the month of September 2008. This includes flights
originating from the all domestic and international airports that CEB currently
The airline’s combined OTP for domestic and international operations has
significantly improved after its transfer to the Ninoy Aquino International
Airport Terminal 3.
Iyog added, “We will continue to look for ways to further deliver a better
product and exemplify high quality Filipino service for our growing passenger
“We hope that Cebu Pacific will set a precedent among Philippine carriers to
publish their monthly OTPs in their website because this will make all carriers
conscious about delivering on-time service,” she concluded.
Now in its 13th year, CEB has the youngest aircraft fleet in the Philippines.
It will fly to 27 domestic destinations with the addition of Ozamiz, and Surigao
next month and 15 international destinations with the addition of Osaka, Japan
on November 20, 2008.